AB
[Billing-RO] Read-only access to billing
[Billing-RW] Full access to billing
[Tickets] Can create tickets
[Tickets] Can be assigned as agent
[Tickets] Can be assigned as assignee
[Tickets] Can set due
[Tickets] Can set estimated
[Tickets] Can use URGENT priority
[Tickets] Can use PUBLIC
[Tickets] Can set assignee
[Tickets] Can set agent
Can access all tickets in all queues
Can access only selected queues
Can create ticket in any queue
Can access related tickets
Helpena is not currently installed on any of your Slack teams.
Add Helpena App to Slack
Team name | Channel | Queues | Events | Created | Updated | ||
---|---|---|---|---|---|---|---|